Legacy TMS
Quote Widget
Quote Widget To insert the quote widget into your website, you need to include the following two lines of code to your page. <script src='https://portal.transvirtual.co/Resource/WidgetScript/quoteWizard' type='text/javascript'></script> <div ...
Tracking Widget (Simple)
Tracking Widget (Simple) To insert the tracking widget simple into your website, you need to include the following two lines of code to your page. <script src='https://portal.transvirtual.co/Resource/WidgetScript/trackSimple' ...
Login Widget
Login Widget To insert the login widget into your website, you need to include the following two lines of code to your page. <script src='https://portal.transvirtual.co/Resource/WidgetScript/login' type='text/javascript'></script> <div ...
Transport Additional Services
Transport Additional Services Transvirtual allows users to setup Additional Charges which are extra costs attached to consignments for things like Hand Unloads, Tail Lifts, Out of Area, etc. To setup additional charge, go to Finance > Configuration ...
Planning Module - Frequently Ask Questions (FAQs)
The purpose of a FAQs is generally to provide information on frequent questions or concerns related to bulk freight. An error related to Licence Type when creating a load for bulk as shown below. Solution: Generally, this issue occurs when driver ...
Driver Details
Driver Details Driver details page will show you the details related to Driver Licence along with driver skills and Licence image. These details help to track the driver licence such as Licence Expiry date, Licence Type etc. and take necessary action ...
Vehicle Compartments
Vehicle Compartments A compartment is a partition/division in the vehicle which helps with better management of space. Compartments is a tab which is present in Vehicle Details page. To know more about vehicle detail, click here. This article helps ...
Planning Dashboard
SUMMARY / PURPOSE Use this article to learn how to use the Planning Dashboard to schedule consignments and jobs into loads and assign drivers and vehicles for those loads. NOTE: A load is a collection of consignments assigned to a specific driver and ...
Driver Skills
OVERVIEW This article gives you an overview of the skills available to drivers within the company. 1. On the Driver Skill List page, you can add, edit, and delete skills from the database. 2. To see the Driver Skill List page, go to Configuration > ...
Licence Types
OVERVIEW This article gives you an overview to see the list of licence classes available for vehicles within the company. 1. On the Licence Type page, you can add, edit, and delete licence type details from the database. 2. To see the licence type ...
Complete a Delivery
Complete a Delivery 1. From the mobile app home screen, tap on the Delivery icon to view your run. 2. To review the job details, on screen 01, tap on the Delivery icon, the delivery details will display. 3. On screen 02 [Optional] by default delivery ...
Depot In Scanning + Scan Manifest Creation
Setup may be required: Download mobile app via Google Play/App Store. Users will require login credentials that can be created via the website. Transport > Configuration and Setup > Card Files > Staff (Users) Tab. Optional Scan tags are configured ...
Complete a Pickup
Complete a Pickup 1. The driver will receive a notification to acknowledge receipt of the job on the delivery page. 2. Pickup job(s) are added to their run (delivery screen) and the driver can update order as required. 3. To review the job details, ...
Job Creation - Online Portal QSG
Create Consignment Minimum desirable steps/information to create a consignment. To create a consignment, on web portal go to Transport > Operational Tasks > Consignment, consignment page will open, now click on the Create New button, the consignment ...
Introduction to Quick Start Guide (QSG)
Introduction to Quick Start Guide (QSG) Quick Start Guides (QSG) helps to complete the common tasks as describe below. 1. You can choose the relevant guides to compile a basic user manual. Great for training or ensuring your best practice is ...
PDF/Excel Reports
PDF/Excel Reports Overview TransVirtual offers a series of default reports that can be used to extract valuable information from your account. These reports offer information on things like costs, profit/loss, driver job activity, amongst other ...
Import Monitor Alerts
Import Monitor/Alert To see the Import monitor page, go to Import/Export > Administration > Import/Monitor Alerts, the import Monitor page will display as shown below. This page does as the name suggests, it allows you to monitor your imports and ...
Shared EDI Import Concepts
Shared Import Concepts The import framework within TransVirtual allows you to import your data in a number of ways. This framework will expand as technology develops. There are 6 import frameworks as below. Remote FTP TransVirtual Hosted FTP Server ...
Photos Export (EDI)
SUMMARY / PURPOSE Use this article to create and manage Photo (Image) EDI Export rules in TransVirtual. This guide explains how to automatically export delivery or pickup photos to external destinations such as email or FTP based on defined ...
Shared EDI Export Concepts
Shared EDI Export Concepts Summary Use this article to configure automated data exports from Transvirtual. This guide explains how to create export rules, select export methods, configure file formats, and set up automated triggers. Overview EDI Data ...
Current Agent (Carrier) Integrations
Current Agent Integrations Below is a list of current integrations available with TransVirtual. This list is always growing so if you can't see one, please contact our support team who can advise. Agent - This is where the company listed can receive ...
Current Customer Integrations
Below is a list of current integrations available with Transvirtual. This list is always growing so if you can't see one, please contact our support team. Customer - This is where the company listed can send consignment/manifest data to your ...
Transvirtual Ask Me Anything Webinars
October 2024 CoR Forms August 2024 Managing Pickups and Delivery Issues July 2024 General Account Maintenance Tips May 2024 Internal Costing in Transvirtual February 2024 Warehouse Module (WMS) January 2024 Methods for Allocating Freight 23rd ...
Rate Increases
Rate Increases In Transvirtual you have the ability to apply varying increases to your rate cards. Using this tool, you can apply percentage or dollar value increases to your rates across multiple rate cards using the same zone listing. Different ...
Consignment Details
Consignment Details Consignment details tab helps to see/edit the basic details related to the consignment. 1. To see the consignment details tab, on TransVirtual web portal, go to Transport > Consignment, the consignment page will open as shown ...
Advanced Mobile Equipment
Located under Configuration > General > Global Setup > General tab there is the below setting: Enabling this setting allows for increased equipment monitoring functionality including equipment endorsement on freight arriving at depot, equipment ...
Freight Manager/Broker - Operations setup and process (overview)
Typical Process Customer creates consignment and selects from the available agent/carrier prices. Click here to view this from a customer's perspective. File import and integration options may be available. Contact our support team for advice. ...
Freight Manager/Broker - Finance setup and process (overview)
TransVirtual offers users the ability to price and invoice consignments within their account to assist with tracking business income and cost. This article will detail the standard advised setup process for Freight Manager businesses to ensure all ...
Consignment Creation, Load and Delivery Process for Agents
This article will detail the standard advised process for Agent/'Last Mile' businesses to ensure that consignments are created and picked up/delivered effectively within TransVirtual. Step 1 - Consignment Creation The first step is consignment ...
Finance Setup for Agents
TransVirtual offers users the ability to price and invoice consignments within their account to assist with tracking business income and cost. This article will detail the standard advised setup process for Agent/'Last Mile' businesses to ensure all ...
Urovo DT50X
Urovo DT50X Device Setup Follow the below instructions to configure you Urovo DT50X device to work with the TransVirtual mobile app for scanning. Step 1 Enter the devices settings menu Step 2 Scroll down and tap on the “Scanner Settings” menu item. ...
Troubleshooting Email issues
There may be times when either your customers or you/your staff don't receive emails sent to you by EDI Export rules setup in your account. This article will detail how you can identify any potential issues with receiving emails as well as what can ...
ISO 27001:2022 ISMS Overview
So you have heard about our ISO27001 certification, but you are not really sure what it means? Certification requires us to have a robust and wide ranging Information Security Management System (ISMS) in place to: Systematically identify and assess ...
Quick Pickup and Delivery Type consignments
In TransVirtual there is the ability to obtain a signature for an item that does not yet exist as part of any consignment in your account. This concept is referred to as performing a "Quick Pickup" or "Quick Delivery". This article will detail how to ...
ScanSku C66
ScanSku C66 Device Configuration If you have a C66 ScanSku device running on Android 11 or higher, you may run into issues when following standard configuration. This article will direct you in following the new configuration process. Step 1. Find ...
Receiver Pays
In TransVirtual there is the ability for customer users to login and select another customer as the paying entity of a consignment. Typically, when a customer user logs in to an account and attempts to create a consignment, they only get the option ...
2022 Navigation Update
There is the option in the global settings to update the menu of your TransVirtual account to the new 2022 version. The toggle for this can be found under Settings > General > Global Setup: Once the toggle has been set to YES, you'll need to refresh ...
TMS Finance Process Overview
Pricing Overview Each consignment can have many prices: One Customer Auto Price - Generated from the customer rate card and added to a customer invoice Up to two Agent/Supplier Auto Prices - one for pickup, one for delivery. Generated from the ...
2022 Theme Update
There is the option in the global settings to change the theme of your TransVirtual account to the new 2022 version. The toggle for this will change the colour scheme to match closely to that of the mobile application and will also include minor ...
Troubleshooting Consignment Pricing Issues
When enabled, the Finance module in TransVirtual allows you the ability to rate and 'price' a consignment. However, there may be times when you encounter a particular consignment will not price or consignments from certain sending suburbs will not ...
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