TransVirtual offers users the ability to price and invoice consignments within their account to assist with tracking business income and cost.
This article will detail the standard advised setup process for Agent/'Last Mile' businesses to ensure all key elements are addressed.
Step 1 - Customer/Agent Setup
The first step is to create your customer and agent/supplier card files and ensure each has appropriate invoicing terms attached.
If all customers have the same invoice terms, they can be applied globally from within the Global Setup page. Click here
for further information on this.
Alternatively, if your customers all have unique invoice terms, you are able to configure this from within each applicable card file.
This also applies to Agent/Suppliers.
For help with creating customers and setting unique invoice terms, please click here
For help with creating agents and setting unique invoice terms, please click here.
Step 2 - Rate Setup
The next step following customer/agent card file creation is to create and assign rate cards to each applicable customer/agent that you wish to have prices for.
For help with customer rate card creation, please click here
Note that agent rate card creation is essentially the same process as customer rate card creation - the only difference is where to go initially; for this you need to navigate to the same page (Finance> Configuration and Setup > Rate Cards) but simply click on the Suppliers Transport Rates tab at the top of the page then New Rate button from there.
Step 3 - Account Packages
This step involves linking your accounting software of choice to your TransVirtual account.
Note that per the above help link, you need to ensure that you have setup all components required here which includes linking your accounting software to your account; linking your customer/agent cards files to that accounting software, and then configuring an EDI Invoice export rule to send invoice data across to your accounting software (when appropriate), as well as an EDI Invoice export rule to send invoices out to customers or applicable agents.
Regarding sending agent/supplier data across to Xero - card files are setup in Xero as contacts which means that a 'dummy' invoice will need to be created for each applicable invoice in Xero first so that both Xero and TransVirtual then know that the card file in question is an agent/supplier - else, any transfers to this agent contact in Xero will typically fail.
Step 4 - Invoice Layout
This is the penultimate step and involves configuring any PDF Invoice templates you may wish to send to customers or agents regarding their invoices.
Please click here
for further information on this.
Be advised that modifying templates can be tricky and may require help from firstname.lastname@example.org
Feel free to send any request through that you need help with but please note that any report modifications incur premium support charges per our Support Policy
and that not all requests can be actioned as some requests may go beyond the capabilities of the report designer used to build these report templates.
Step 5 - Invoicing
This the final step and involves you testing the above setup to ensure all works as expected.
Testing should involve:
- Creating consignments and assigning them prices and then adding those prices to invoices.
- You should then finalize an invoice to ensure your Invoice EDI Export sends out the desired information - for this, it is a good idea to make your email the recipient of the Invoice EDI Export (if sending by email) so that you are able to view the exported information, and if happy, you can remove your email and add relevant customer emails to the export rule.
- From here, you should also ensure that any export rules to send data across to your accounting software have worked and exported the desired information to the right accounts/locations in your accounting software.
You are able to test with real/live consignments if you wish but testing could also be performed with one or two 'test' consignments you create solely for the purpose of testing.
See below help links that relate to Finance setup in TransVirtual:
- this article provides more detail on customer invoices including how to approve them and identifying rating issues.