Freight Manager/Broker - Operations setup and process (overview)
Typical Process
Customer creates consignment and selects from the available agent/carrier prices.
Click here to view this from a customer's perspective. File import and integration options may be available. Contact our support team for advice.
- Customer price added to customer invoice for review and approval as required. Agent/Carrier price added to agent invoice for reconciliation as required.
- Auto assignment rules trigger consignment data exports to the agent/carrier.
- Agent/carrier returns pickup, transit, and/or delivery update events as applicable.
- Consignment is updated in Transvirtual.
Specific Setup Required
- Integrations for agents/carriers not using Transvirtual. For help email support@transvirtual.com.
- Linked accounts for carriers using Transvirtual. For help click here.
Caution! If you have more than one account with the Transvirtual
agent/carrier, you will need an integration, not a linked account.
Contact our support team.
- Agent/Carrier and Customer rate cards configured. For help setting up rates, click here.
Auto allocation rules configured.
Assumed Setup
- Customer and Agent/Carrier card files
- Customer logins
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