Lists and Zones
Dictionary List
Dictionary List In TransVirtual there is a page known as the Dictionary List. This list is a place that allows you to create things like scan tags, vehicle types, Customer Service Ticket Responses; simple lists that are used throughout TransVirtual. ...
Public Holidays
Public Holidays This page in TransVirtual lists any upcoming Public Holidays and what dates they are to occur. This page can be found under Settings > Lists and Zones > Public Holidays. The main purpose of this page is to assist with routing and ...
Freight Scan Types
Freight Scan Types Freight Scan Types in TransVirtual are different types of scans that can be applied to a consignment. The main reason that scans are used is to provide visibility to consignments. For example, when a Depot In scan is done on a ...
Customer Service Ticket Categories
Customer Service Ticket Categories In the customer service tickets page you can see several different categories available such as Incorrect Address, Request for Change, Incorrect EDI Data etc. There is however the ability to adjust these to be what ...
Freight Items
Freight Items Freight Items are simply what type of goods are being sent on a consignment; e.g. a pallet, carton etc. In TransVirtual you have the ability to create as many Freight Items as you need. To do so, go to Settings > Lists and Zones > ...
Dangerous Goods
Dangerous Goods In TransVirtual you can edit, add and utilise the dangerous list goods. To get to your Dangerous Goods list, go to Settings > Lists and Zones > Dangerous Goods List. The list stores the below information: - UN Number - Proper Shipping ...
Service Levels
Service Levels Service Levels play a crucial role in TransVirtual as they are used to determine what type of freight a consignment falls under and are therefore very important in pricing a consignment. A list of the Service Levels in your account can ...
Equipment Types
In TransVirtual you are able to setup equipment types to track against customers, agents and drivers. Examples being pallets, containers, cages, etc. Equipment Types You can access the setup for Equipment Types via Equipment Type List ( Settings > ...
Browser Print Utility Installation
When enabled in your browser this utility allows you to automatically print labels and consignment notes without any user interaction required. Each time a consignment is created the labels and connote will be printed automatically without any user ...
Cloud Print Utility Installation
TransVirtual is a cloud based service and your desktop security permissions mean our servers are unable to print documents directly to your local printers. We have developed a Windows based utility that will run silently in the background on your ...
Zone Lists
Zone Lists provide you a way you define areas, regions or locations used by features throughout TransVirtual.. By default you will have two zones setup on your account initially Headports AutoAssignments Create a Zone Click on the New Zone button ...