TransVirtual is a cloud based service and your desktop security permissions mean our servers are unable to print documents directly to your local printers.

 

We have developed a Windows based utility that will run silently in the background on your computer (or server) and periodically check TransVirtual's cloud servers for any pending print jobs. The utility will then retrieve these jobs and print them to your selected local printer.

 

This utility is required for all system/auto generated print jobs such as runsheets, manifests, and reports. You may be required to run this program as Administrator.

Step 1 - Download and Install the TransVirtual Printer Utility

1. Clicking this link Download will download the application. When the download has completed, run the installer and follow the prompts.

2. At the end of the installation, your default printer will be added to the TransVirtual Printer Utility.

3. If you go to Start -> All Programs -> TransVirtual Print Client -> Configuration and Status you will be presented with the following screen:
   

4. Once here you can add new printer or delete printers you don't require.

Please note: You MUST Re-start the utility after adding or removing printers. Their is a button on this page to do this above the printer list.

Step 2 - Share your printer with TransVirtual

1. Wait a minute after the installation for a page to print out that will give you a TransVirtual print code.

2. In TransVirutal - go to Settings -> Lists and Zones -> Printer List

3. Click on the Authorise Printer button.

4. Enter the code of the printed "TransVirtual Printer Authorisation" sheet and click Submit

5. Your printer will now be available throughout TransVirtual and you can configure reports and other features to automatically print to your printer - so long as the computer you installed the software on and the printer are both on.

Repeat the steps above for each of the printers you require access to print to from Trans Virtual.

 

 

 

 

Adding Additional Printers

5. In this page, you will need to authorise the required printer, to do this, select the authorise button and then enter the code that was printed out prior.

Adding Additional Printers Manually

To use more than one printer from the same computer, you will need to make a change to a print server file. 

 

1. After you have installed the utility you will need to find the TransVirtualStorage.tdb file in the Print Server folder.

It can normally be found here:

 

Local Disk (C:)/Program Data/TransVirtualPrintServer/TransVirtualStorage.tdb

2. Open this file using the Notepad application (right click and open with Notepad) The file will look like this:
   {'Printers':[{'PrinterName':'Canon MX920 series Printer WS','TransVirtualGuid':'abf1ecb1-dehd-4d25-a1d7-12dd94c6b5b2','PrinterEnabled':true},],'TransVirtualNumber':''}

3. In order to add another printer you will need to edit the text to add another name. Replicate everything within the braces (highlighted below).

{'Printers':[

{'PrinterName':'Canon MX920 series Printer WS','TransVirtualGuid':'abf1ecb1-dehd-4d25-a1d7-12dd94c6b5b2','PrinterEnabled':true}

],'TransVirtualNumber':''}

 

4. It should look like this:

{'Printers':[

{'PrinterName':'Canon MX920 series Printer WS','TransVirtualGuid':'abf1ecb1-dehd-4d25-a1d7-12dd94c6b5b2','PrinterEnabled':true},

{'PrinterName':'Your new printer name','TransVirtualGuid':'','PrinterEnabled':true}

],'TransVirtualNumber':''}

Notes:

• The new printer name has been added, exactly as it is represented on your PC and the long alpha-numeric-string has been removed

• The syntax of this file is critical, ensure that there is a comma after the "}" bracket of the previous printer, there will not be a comma on the end of the last printer.

5. Close the 'PrintServer' utility using the Task Manager and then re launch via the print server folder. The print dialogue box will appear and you can select the new printer you want to add. Wait for the print out and complete Step 2 above to finalise authorisation.