Your Account
429 Rate Limit Error
Why did I get a rate limit error? You likely repeatedly refreshed a page or tab or repeated an action too many times in quick succession. Why does TransVirtual rate limit? To maintain the stability of our platform for all users. To minimise website ...
Invoice Payment Methods
Invoice Payment Methods Credit Card The default payment option is to add a credit card to your account which invoices are automatically credited against on their due date. Credit card payments are preferred as your account will near be overdue and ...
Validate Invoice Consignment Counts
TransVirtual clients are many and varied. The weekly consignment volumes listed on invoices range from a few dozen to tens of thousands. The first page of your invoice displays the number of consignments created each day. If you want to check the ...
When are consignments charged?
Rates Per Consignment The Base and Finance Modules in TransVirtual are charged per consignment that is created in your account. As long as you operate within our Fair Use policy linked in the footer of each page: We don't charge per item. We don't ...
How to Read your Invoice
How to Read your Invoice Part 1 - Charges Consignments The first rows itemize the daily Qty of consignments created. The Unit Price for consignments is your Base rate + Fiance Module if enabled. Add On-Modules The next rows itemize any add-on ...
TransVirtual Rates
TransVirtual Rates Your current rates can be found on the Rates and Modules Page (Settings > TransVirtual Account > Rates and Modules). Rates are applied as follows: Base Rate - Required Charged per consignment created, irrespective of scans or ...
Charging the same consignment in multiple accounts
Charging Linked TransVirtual Accounts We're sometimes asked the question Why do you charge for the same consignment note when it exists in multiple TransVirtual accounts? Isn't that double dipping? The very short answer is no its not double dipping, ...