Charging the same consignment in multiple accounts

Charging the same consignment in multiple accounts

Charging Linked TransVirtual Accounts

We're sometimes asked the question 
Why do you charge for the same consignment note when it exists in multiple TransVirtual accounts? Isn't that double dipping?
The very short answer is no its not double dipping, we do this to maintain data security between accounts. The slightly longer answer is each account holds independent consignment data which duplicates our storage and processing overheads so we need to charge for this to cover costs. 

With a traditional paper connote, you only have access to the data contained on the connote whilst it’s in your possession. You can’t write internal notes on it, record subcontractor rates and payments, or review the POD later, unless you create and store your own copy of the paper connote or the information it contains.

When two connected companies use TransVirtual, we work the same way. A copy of the connote is created and stored independently in each TransVirtual account. This maintains robust security but it also brings other benefits such as advanced shipping notice (ASN), ability to generate and assign prices both to your customer and agents/subcontractors and run reports, even before the physical freight ever arrives. Then, long after its been delivered and the electronic POD has been returned, you can check GPS and POD data, add additional services and edit pricing, generate reports and KPI’s and review its progress through your network.

If you have any further questions or concerns, please don't hesitate to contact one of our support agents via support@transvirtual.biz. 

   




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