Taxi Truck Consignments

TransVirtual supports Taxi Truck consignments, which are multi-leg consignments where a driver picks up freight from one location and delivers to multiple stops.

To enable this feature, go to Configuration > General > Global Setup > Consignment Related Rules and enable the Taxi Truck setting.

Taxi Truck consignment creation

Navigate to Home > Consignment Actions > Consignment Creation or Transport > Operational Tasks > Consignments > Create New.

An option to add a Taxi Stop is now visible, setting the leg number for each receiver.

1. Select the relevant customer.
   
2. Enter the sender information.
   
3. Specify the number of receiver stops using the arrow selectors. The maximum number of stops is 100. Entering 0 or an invalid value in this field will silently revert the page to a single-address layout with no stops, with no error shown. If this happens unexpectedly, re-check the stop count field.
   
4. Enter receiver information for each stop. Stop 1 appears at the top and subsequent stops follow in order. Enter an address for every stop before saving. Leaving a stop's address blank partway through the sequence can cause every stop after it to be assigned the wrong address. If a stop doesn't need an address yet, it's safer to reduce the stop count and add it later than to leave a gap in the middle.
   
5. Fill in service level, consignment items, and any additional details.
   
6. Click Save to create the consignment.

The consignment shows stop information in the pickup special instructions. Taxi Truck consignments are created as pickup-type consignments.

When the consignment is saved, each stop is created with its quantity, weight, and dimensions blank, even if items were entered on the top-level consignment items grid. Only the description carries over to each stop. This is why item quantities and weights must be assigned to each stop individually after creation, as described below.

After creating the consignment, assign items to each stop:

1. Click on a receiver/stop.
   
2. Click Edit Mode, update the consignment items for that stop, and click Save.
   
3. Repeat for each stop. Once assigned, clicking each stop shows which items go to which location.
   

How stop totals affect the overall consignment

The overall consignment's quantity and weight figures are automatically updated to match the sum of all stops whenever items are added or edited on an individual stop. This keeps the top-level totals in sync with what's actually been assigned.

This sync does not happen in every case. Deleting a stop, or deleting an item line from a stop, does not update the overall consignment totals. If a stop or item is removed after totals have already been calculated, check the overall consignment quantity and weight manually, they may no longer reflect what's actually on the job.

To add extra stops or modify stop details, use the Taxi Truck Jobs tab. Use the bin icon to delete a stop, or click View Consignment to open and edit that stop as its own full consignment record. Deleting a stop does not recalculate the overall consignment's quantity or weight totals. If the deleted stop had items assigned, manually check the overall totals afterward and adjust if needed.

Deliver a Taxi Truck consignment via mobile

Assign the consignment to a driver via the pickup allocation screen. See Pickup Allocation for details.

On the driver device, a pop-up alerts them to the new pickup.

1. Open the delivery page and tap OK to acknowledge the pickup.
   
2. Check the checkbox to confirm you are actioning the pickup.
   
3. Review the items to pick up.
   
4. Tap the pen icon, capture a signature, and tap Complete.
   

Load scan the freight onto the device. Legs then appear as separate consignments in the delivery page.

1. Check each leg checkbox, deliver, and sign for each stop. See Consignment Delivery.
   
2. Capture a signature, then tap Complete. Repeat for each leg.
   

A separate POD is generated for each leg.

Extra Information

Taxi Truck consignments do not support EDI functionality and cannot be assigned to linked TransVirtual accounts. Use within your own account only.

The consignment copy function cannot replicate Taxi Truck legs. Each new Taxi Truck consignment must be created from the consignment creation page.

Known Limitations

• Stop addresses must be entered in order, with no gaps. Leaving a stop's address blank partway through the sequence can cause every subsequent stop to be assigned the wrong address.
• The stop count field does not validate on entry. Entering 0 or an invalid number silently reverts the page to a single-address layout with no error shown. The maximum supported stop count is 100.
• Deleting a stop or an item line does not recalculate overall consignment totals. The overall quantity and weight only update automatically when items are added or edited on a stop, not when they're removed. After any deletion, check the overall totals manually.
• Integrations can update a stop's items without updating the overall consignment. Barcode scan corrections, EDI imports, and similar processes can change a stop's quantity or weight directly. If the overall totals look wrong, this is worth checking as a cause.

Troubleshooting

If labels print blank, check that receiver leg items (quantities and weights) have been entered for each stop.

If a stop's quantity or weight looks wrong or doesn't match what was entered, check whether that stop's record was recently updated by something other than direct edits in the platform, for example a barcode scan correction, an EDI import, or another integration. These processes can update a stop's items without updating the overall consignment total, so the two can go out of sync without any user action.