Integration - General Information
Cross Client Data/Integration Requests
Transvirtual
works with a range of interconnected clients and prides ourselves in the
robustness and easy roll out of our integrations. Sometimes we are approached
with requests to:
- Confirm
the presence/absence of data in another Transvirtual account
- Confirm
the transmission of data to/from another Transvirtual account
The first
step should always be to contact the other account holder to request their
assistance. There are tools available to review these situations and easily
trigger/resend data if appropriate. Our support staff are available to assist
as required.
In order to
maintain the privacy of each client's data and account information, support
staff will not discuss or disclose information about the availability (or lack
thereof) or the transmission (successful or otherwise) of specific data
without the explicit permission of both parties.
Prior to the
start of any detailed discussions, we'll require written approval in the form of
an email (with representatives of both accounts copied in).
- If you wish to raise a Customer Integration request, click here and for agent integration click here.
- To know more about CSV Import, click here.
- If you wish to know about the attributes which used as a Validation, Authorization, Specification of Services, provided to/given by partner when setting up an integration between the partner and Transvirtual click here.
- If you wish to know about XML format for POD Import, Scan Import Status Import etc., click here.
- To know about API request, click here.