Introduction to TransVirtual TMS?
Onboarding Forms
These forms help us collect data to setup and configure your TransVirtual account in an efficient manner.Some are *required for all accounts whilst others are applicable only if you are using specific functionality. Account Details - who owns and ...
Setup/Import Files
Download links for the following files at the bottom of this page 1. Staff/User Logins
Troubleshooting Email issues
There may be times when either your customers or you/your staff don't receive emails sent to you by EDI Export rules setup in your account. This article will detail how you can identify any potential issues with receiving emails as well as what can ...
Photos and Images EDI Import
In TransVirtual there is the ability to import photos and images and attach them to relevant consignments. This is done by creating EDI (Electronic Data Interchange) Import rules in your account that can accept information via Email, FTP or Manual ...
Receiver Pays
In TransVirtual there is the ability for customer users to login and select another customer as the paying entity of a consignment. Typically, when a customer user logs in to an account and attempts to create a consignment, they only get the option ...
2022 Theme Update
There is the option in the global settings to change the theme of your TransVirtual account to the new 2022 version. The toggle for this will change the colour scheme to match closely to that of the mobile application and will also include minor ...
Enterprise TMS Core Feature List
TransVirtual Enterprise Edition provides the full range of TMS features and flexibility. It combines rapid out-of-the-box functionality with the a vast range of enterprise level customizations and configuration. Account Management Customers and ...
User Journeys
What type of business are you? You might be a combination of a few, or even do everything. There are a range of different ways to use and interact with TransVirtual and some common examples are displayed below. Identifying the one closest to your ...