Lists & Zones
Consignments Status
OVERVIEW Consignment Status Overrides allow you to map alternative or external status names to Transvirtual’s standard consignment statuses. This is commonly used when importing consignment status updates from carriers, scanners, or third-party ...
POD Types
OVERVIEW Consignment POD Type Overrides are only used during consignment POD imports to remap incoming POD Type values to the POD Types recognised by the system. This is useful when POD data is imported from external systems or carriers that use ...
Configure Printers In Transvirtual
OVERVIEW Transvirtual supports two types of printing utilities depending on where the print command originates. 1. Cloud Print Utility Allows Transvirtual's cloud servers to send print commands directly to printers on your local network. These ...
Equipment Types
OVERVIEW In Transvirtual, you are able to set up equipment types to track against customers, agents and drivers. Examples being pallets, containers, cages, etc. STEP-BY-STEP INSTRUCTIONS To Create/Add New Equipment Types 1. To create a new equipment ...
Freight Items
FREIGHT ITEMS SUMMARY / PURPOSE Use this article to create, manage, and configure Freight Items in Transvirtual. This guide explains what Freight Items are, when to configure them, and how they affect consignment rating, pricing, and label printing. ...
Dangerous Goods List
OVERVIEW Transvirtual includes a predefined list of dangerous goods. You can: View existing dangerous goods Add new dangerous goods Update dangerous goods details Limit specific dangerous goods to specific customers Upload or change dangerous goods ...
Customer Service Categories
OVERVIEW The Customer Service Tickets page is designed to provide flexible ticket categorisation, offering a set of default categories—such as Incorrect Address, Request for Change, and Incorrect EDI Data—while allowing businesses to customise these ...
Scan Types
SUMMARY / PURPOSE Freight Scan Types in TransVirtual are different types of scans that can be applied to a consignment. The main reason that scans are used is to provide visibility to consignments. For example, when a Depot In Scan is done on a ...
Dictionary List
OVERVIEW In Transvirtual, there is a page known as the Dictionary List. This list is a place that allows you to create a range of things like scan tags, vehicle types, Customer Service Ticket Responses, and simple lists that are used throughout ...
Service Levels
OVERVIEW If service levels are used (they are optional for some scenarios), they can play a crucial role in operations and pricing tasks. Common service levels can include options like General, Express, Urgent, Hotshot, etc. 1. This article outlines ...
Public Holidays
OVERVIEW This page in Transvirtual lists any upcoming Public Holidays and when they are to occur. The main purpose of this page is to assist with pricing and expected delivery dates of consignments. To see this page, go to Configuration > Lists and ...
Zone Directory
OVERVIEW The Zone Directory allows you to define areas, regions, or locations that are used across various features within Transvirtual. By default, your account will initially have two zones set up, as outlined below. Headports - which define your ...