The Transvirtual Homepage

The Transvirtual Homepage

Transvirtual Homepage



SUMMARY / PURPOSE  

Use this article to familiarize yourself with the Transvirtual homepage and its key features.



BEFORE YOU BEGIN

Ensure the following prerequisite is met: 
- You have a username and password from your company administrator


STEP-BY-STEP INSTRUCTIONS


Step 1: Login to Transvirtual 

  • Enter the username and password provided by your administrator
  • Click the 'Sign In' button

    •  
    Step 2: Accept the Terms of Service
    1. Tick on the box
    2. Click the 'Accept' button





    HOMEPAGE OVERVIEW 

    The homepage includes the following elements:

    1. Company Logo - Click the logo to return to the homepage.
    2. Menu Ribbon - Access different functions within Transvirtual. Hover over a menu item to view available options:



    Notes
    NOTE: The ribbon displays different options depending on your user permissions. The screenshot above shows the full menu available to SuperAdmins.

    3. Search Bar - Search for consignments, invoices, manifests, user cards, and other records.
    4.  Personal Account Settings - Modify your user settings or log out of your account.
    5.  Quick Links - Shortcuts to commonly used functions from the menu ribbon.
    6. Todays Highlights - View your company's activities for the current day.
    7. System Information - Display your company's Transvirtual account information.

    COMMON ISSUES & TROUBLESHOOTING 

    Issue: Cannot login and seeing this error message (see below).



    Cause: Either the username, password or both are inaccurate
    Resolution: 
    1. Use the Forgot Password feature
    2. If this does not resolve the issue, contact your company's admin so they can provide you your username and a fresh new password

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