Re-send vs Rediscover
You can perform the following tasks on exports:
- Re-send - when an export rule has been triggered and completed, but you want to send it again.
- Rediscover - when an export rule hasn't been triggered, but changes to the data or export rule means it will, if checked again.
Re-send
Individual
1. Open the individual data source
- Consignments - open and click on Communication Tab
- Invoices, Manifests, Other - open and click on Additional Tab
2. In the Export Events table, find the required export rule and double click to re-send
Bulk (consignment only)
1. Identify the list of consignments to be re-sent
2. On the Search Consignments page:
a. select the check box to the left of consignments individually or
b. search/filter to display list of consignments using consignment column or bulk scan button then click Select All checkbox
3. Click Bulk Actions button
4. In the Export Actions section select the desired export rule from the drop down list
5. Select the Re-export Completed Events option
6. Click the OK button.
7. The exports will now be re-sent.
Rediscover
Consignments
1. Identify the list of consignments to be re-sent
2. On the Search Consignments page:
a. select the check box to the left of consignments individually or
b. search/filter to display list of consignments using consignment column or bulk scan button then click Select All checkbox
3. Click Bulk Actions button
4. In the Export Actions section select the desired export rule from the drop down list
5. Select the Look for New Exports option
6. Click the OK button.
7. The discovery task will begin
8. If any of the selected consignments don't trigger the export, they will be skipped. If any of the selected consignments trigger the export rule, they will be queued for export.
Invoices
1. Open an invoice
2. Click on the Additional Tab
3. Click the Check New Exports Button
4. The discovery task will begin and if triggered, commence soon after.
The time taken to trigger an export (re-send or rediscover) is defined by the export rule selected.
If the rule is set to run every X minutes, the export event should begin within that time frame. If the rule runs at a set time (e.g. 6:00 pm daily), the export event will wait until that time to begin and display as pending up till this point.