Mobile Driver Alerts

Mobile Driver Alerts

Mobile Driver Alerts

To see the mobile alerts page, go to Configuration > General > Mobile Driver Alerts the mobile alert page will display as shown below.



For this to work you will need to perform following 
- Set a Name/Title
- Set a Popup Alert Type
- Setup a Pop-Up Note

These are important in creating the mobile alert.

To Create/Add an Alert

1. To create/add an alert, on mobile alert page click on Create Alert button, create a new export rule pop-up will display as shown below.

                                                            

2. Manually enter the Alert Name and select the Popup Alert Type with the help of Drop and Down button and then click on Create button as shown above, the new rule will display on Mobile Alert Rules tab in Orange Color as shown below.
                                                

The Orange color shows that this rule is not yet active to active this rule, you have to enable the rule.
3. Now double click on the newly added rule, the rule detail will open in the right side of the page as shown below. 



4. If required, you can update the name, Popup Alert Type and can add the Popup Note and Additional Logic, once you complete the updates then enable the rule by clicking on it in Yes position as shown above.
53. Once you complete the step 4, click on update button to save the changes.

Refer below to see the Alert Types and Popup Note.

You have may different popup alert types, you will need to choose one of the below for when you would like to popup/alert to appear, these include:

- Color on Delivery Page
- Color on Load Page
- Color on Load/Delivery Page
- Confirm arrival time on delivery
- Force driver note delivery/pickup
- Force form after signing
- Force form before signing
- Force photo before Signing
- Force photo on card left
- Force photo on check address
- Force photo on closed
- Force photo on delivery
- Force photo on left as instructed
- Force photo on location drop
- Force photo on pickup
- Force photo on rejected
- Force sign on paper
- Open consignment on mobile
- Scan onto load page on mobile
- Scan onto search page on mobile.

Add the pop-up note of what you would like the message to say.

Example

Refer below example to force a driver/mobile user to take a photo on an ATL (Authority to Leave) or LAI (Left as Instructed) delivery. The way to do this is using the Mobile Driver Alerts section of TransVirtual.

1. To do so, on Mobile Alert page, click on Create Alert button, create a new export rule pop-up will display.
2. Now fill the detail, i.e., Alert Name and then select the Popup Alert type. In this example the Alert Type is Force Photo on Left as Instr and then click on Create button as shown below, the new rule will display on Mobile Alert Rules tab in Orange Color.

                                                            

 Note: You can use the Mobile Driver Alerts Page to setup the forcing of photos for other delivery events such as Card Left etc. The setup is much the same with the main difference being the type of Popup Alert Type selected; this is a big list with many options.

3. Now double click on this rule, the rule detail will open in the right side of the page as shown below. 



4. Now, manually fill the detail i.e., Popup Notes and Additional Logic, in this example we are keep Additional Logic field as blank and in Popup Note we keep Test.
1. The Popup Note is the Mandatory field while enable the rule.
2. The Popup Notes field is what the driver/mobile user will see. It is probably a good idea to have this as an instructional field-one that tells the user what to do next. 
5.Now enable the rule by clicking on Toggle and make it in Yes position and then click on Update button to save the changes. Once this has been done the alert/rule will turn from orange to white, which means that the alert is now active as shown below.



No further setup is required but it may take a little while for this new alert/rule to flow across to the devices and start working; however it should not take too long. This also requires the mobile devices to have a version of 208 or later to work correctly.

To Delete a Rule


1.  If you want to delete the rule, simply click on the delete icon, a confirm dialog will pop-up, click on Yes button, the rule will be deleted from database as shown below.

                              

    • Related Articles

    • Driver Skill

      This article gives you an overview to see the skills available for the drivers within the company. 1. On Driver Skill List page you can add, edit, and delete the skills from the database. 2. To see the Driver Skill List page, go to Configuration > ...

    • Driver Details

      Driver Details Driver details page will show you the details related to Driver Licence along with driver skills and Licence image. These details help to track the driver licence such as Licence Expiry date, Licence Type etc. and take necessary action ...

    • Driver Data

      Driver Data (Mobile Stats) This page in TransVirtual is used to show the driver activities. To navigate the driver data page, go to Report > Operational Task > Driver Data, the driver data page will display as shown below. 1. On Driver KPI page, you ...

    • Mobile Form Template

      Mobile Form Template The form reports module is a module that is used to put forms onto the mobile application. These reports can be manually started by the user, or you can even make them appear automatically. Please note that for some form repots ...

    • Driver Location

      Driver Location This article helps you to find out the driver(s) location irrespective of their headport. To see the driver location page, on TMS web portal go to Transport > Administration > Driver Locations, the device location page will display as ...