Route Optimisation Mobile App – Route & Run Management Enhancements

Route Optimisation Mobile App – Route & Run Management Enhancements

Mobile App – Route & Run Management Enhancements

Summary / Purpose

The TransVirtual Mobile App now supports advanced route and run management features, enabling drivers to actively manage their runs while on the road.

These enhancements allow drivers to:

  • Reoptimise routes

  • Add and manage break times

  • Lock routes to prevent resequencing

  • Accept or reject pickup requests with reasons

  • Manage new jobs using manual or automatic routing

Mobile App Home Screen

Mobile App home screen showing Load, Deliver, Scan, and Search options.

From the home screen, drivers can access all route-related functions once a run is assigned.

Starting a Route

Route Start Date prompt shown when beginning a run.

Steps

  1. Open the Mobile App

  2. Select the assigned run

  3. When prompted, confirm the Route Start Date

    • Leave blank to start today

  4. Tap Proceed

The route is now active.

ℹ️ Info

Starting the route enables live tracking, ETA calculations, and stop sequencing.

Loading Consignments (Scan to Load)

Load Vehicle screen allowing barcode scanning or manual entry.

Steps

  1. Tap Load

  2. Scan the consignment barcode or enter it manually

  3. Confirm the consignment is loaded

This ensures only correct consignments are assigned to the vehicle.

💡 Tip

Scanning during load helps prevent missed or incorrect deliveries later in the run.

Viewing an Active Run & Stops

Active run showing stop sequence, ETA, and delivery status.

From this screen, drivers can:

  • View upcoming stops

  • Track ETAs

  • Manage route actions such as reoptimising or adding breaks

Reoptimising a Route (Mobile)

Reoptimise option available on an active route.

Steps

  1. Open the active route

  2. Select Reoptimise

  3. Confirm the action

The system recalculates stop order and updates ETAs.

💡 Tip

Reoptimise after delays, traffic issues, or when new jobs are added mid-route.

Adding Break Time (Mobile)

Add Break Time popup showing break start time and duration.

Steps

  1. Open the active route

  2. Select Add Break

  3. Enter:

    • Break Start Time

    • Break Length (minutes)

  4. Tap Confirm

The break is applied and ETAs update automatically.

ℹ️ Info

Break times are included in total route duration and ETA calculations.

⚠️ Warning

Adding a break may affect delivery windows for upcoming stops.

Locking a Route (Prevent Resequencing)

Lock Route option enabled on an active run.

Steps

  1. Open the active route

  2. Select Lock Route

Once locked:

  • Stop order remains fixed

  • New jobs are added to the end of the route unless manually adjusted

💡 Tip

Lock routes once the driver has committed to the delivery sequence.

Accepting or Rejecting Pickup Requests

Pickup request prompt allowing accept or reject with reason.

Accept a Pickup

  1. Tap Accept

  2. Job is added to the route

Reject a Pickup

  1. Tap Reject

  2. Select a rejection reason

  3. Confirm

Rejection reasons are visible to operations teams.

ℹ️ Info

Providing a rejection reason helps operations reassign jobs quickly.

⚠️ Warning

Rejected pickups may impact service SLAs if not actioned promptly.

Manual vs Automatic Routing for New Jobs

New job added mid-route with routing behaviour applied.

  • Automatic routing inserts the job at the most efficient point

  • Manual routing allows controlled placement

Routing behaviour depends on:

  • Whether the route is locked

  • Company configuration

➡️ Route Optimisation – Run Sheets: Create a Run
➡️ Route Optimisation – Run Sheets: Add Consignments
➡️ Route Optimisation – Run Sheets: Optimise a Run