Mobile Driver Alerts

Mobile Driver Alerts

Mobile Driver Alerts



To find the settings for Mobile Alerts, you will need to go to Settings > General > Mobile Alerts.
For this to work you will need to -

- Set a Name/Title
- Set a Popup Alert Type
- Setup a Pop Up Note

These are important in creating the mobile alert.

You have may different popup alert types, you will need to choose one of the below for when you would like to popup/alert to appear, these include:

- Colour on Delivery Page
- Colour on load page
- Colour on load/delivery page
- Confirm arrival time on delivery
- Force driver note delivery/pickup
- Force form after signing
- Force form before signing
- Force photo before Signing
- Force photo on card left
- Force photo on check address
- Force photo on closed
- Force photo on delivery
- Force photo on left as instructed
- Force photo on location drop
- Force photo on pickup
- Force photo on rejected
- Force sign on paper
- Open consignment on mobile
- Scan onto load page on mobile
- Scan onto search page on mobile

Add the pop up note of what you would like the message to say.

Example - Force a photo on ATL/LAI deliveries

TransVirtual has the ability to force a driver/mobile user to take a photo on an ATL or LAI delivery (Authority To Leave or Left As Instructed). The way to do this is using the Mobile Driver Alerts section of TransVirtual; Settings > General > Mobile Driver Alerts.

Once you have navigated to the correct page as per above, click on the blue "Create Alert" button:
 

Enter in what you wish to name this alert and select Force Photo on Left as Instr. Then hit Create:
 
Note: You can use the Mobile Driver Alerts Page to setup the forcing of photos for other delivery events such as Card Left etc. The setup is much the same with the main difference being the type of Popup Alert Type selected; this is a big list with many options.
 
Once you do this you will see the rule you have just created appear on the left-hand side coloured orange-this means the rule/alert is not yet active. Click on this rule and you will see its corresponding settings appear on the right-hand side:
 

The Popup Notes field is what the driver/mobile user will see. It is probably a good idea to have this as an instructional field-one that tells the user what to do next.
Ensure that once all settings are correct you enable the rule using the toggle and then click update in the top-right. Once this has been done the alert/rule will turn from orange to white-meaning the alert is now active:
 

No further setup is required but it may take a little while for this new alert/rule to flow across to the devices and start working; however it should not take too long. This also requires the mobile devices to have a version of 208 or later to work correctly.


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