Freight Scan Types
Freight Scan Types
Freight Scan Types in TransVirtual are different types of scans that can be applied to a consignment. The main reason that scans are used is to provide visibility to consignments.
For example, when a Depot In Scan is done on a consignment, anyone with access to the consignment (yourself, staff or customer for the consignment) can see the time and date that the scan occurred as well as the location it was done.
1. Scanning freight is a great way to keep everyone informed on how the consignment is progressing and saves numerous phone calls and emails from customers asking for an update. They can simply use their customer login and view their own consignments if needed.
1. Scanning freight is a great way to keep everyone informed on how the consignment is progressing and saves numerous phone calls and emails from customers asking for an update. They can simply use their customer login and view their own consignments if needed.
2. This article will explain the different types of scans and what they are used for, as well as any changes you are able to make if needed.
3. To see the Freight Scan overrides page, go to Configuration > Lists and Zones > Freight Scan Types, the freight scan overrides page will display as shown below.
3. To see the Freight Scan overrides page, go to Configuration > Lists and Zones > Freight Scan Types, the freight scan overrides page will display as shown below.
4. On freight scan overrides page, on left side of the screen, you can see the freight scan list and if you want to see the detail of scan then first click on applicable scan, the detail of that selected freight scan will display on the right side of the screen as shown below.
1. Those with names not starting with Reserved are system default scans.
2. Unlike other pages in TransVirtual, you do not have the ability to create new scan types. The simple reason for this is that those that are listed currently should be all you need to perform any scanning task required.
5. If needed, you can update the freight details as describe below.
a. Freight Scan Name: This field is the name of the scan type in the database. This field cannot be changed.
b. Your Name: A section where you can modify the display name of this scan in your account.
b. Your Name: A section where you can modify the display name of this scan in your account.
For example, the On Delivery scan you may rename as "On Board". When a driver load scans a consignment, the scan would display in the portal as On Board instead of On Delivery. Changing the name does not change how the scan works fundamentally in terms of status updates, it simply changes the display text. Changing the name of a scan in this field will also change the relevant scan on driver devices.
c. Public Name: This field can be used to change the display name of the scan type in the public tracking pages (link located at bottom of consignment page-details tab) and also on any website widgets (tracking widget for example) that may be in use.
d. Other Names (AKA): This section is used to list other known names for this scan type and is used for imports/import data, e.g. Delivery might be known as Del, Delivered, etc. This list can have multiple values and each value must be separated by a comma.
e. Forced Scan Tags: This section is used to setup and force scan tags that MUST be applied with the scan type they are listed against. Linehaul Out scan types commonly have forced scan tags because they form an integral part of auto-assignment rules in a lot of cases. This is optional, but keep in mind that if setup, when doing that particular scan type you will not be able to perform the scan without selecting one of these scan tag options.
Scan tags can also be setup in the Dictionary List, those are not forced. Forced scan tags will take precedence over any other scan tags that have been setup.
f. Hide From 3rd Parties: If enabled, the selected scan type is hidden from any user that is public, customer or agent related. This setting does not affect EDI setups.
g. Bulk Activities - Hide from Staff: Enabling this setting means that staff users will not be able to see this scan. Be cautious with enabling this and ensure that any changes made here are tested.
h. Bulk Activities - Hide from Customers: Enabling this setting means that customer login users will not be able to see this scan. Be cautious with enabling this and ensure that any changes made here are tested.
i. Bulk Activities - Hide from Agents: Enabling this setting means that agent login users will not be able to see this scan. Be cautious with enabling this and ensure that any changes made here are tested.
j. Active: Use toggle button in Yes/No position to enable/disable the freight scan.
6. Once you completed step 5, click on update button to save the changes.
1. Changing the name of a scan does not change the way the scan operates fundamentally.
2. Certain scans will change the status of a consignment.
2. Certain scans will change the status of a consignment.
For example, when a Depot In scan is done on a newly created consignment, the status of that consignment will change to In Depot and informing the web user that this consignment is currently at a depot.
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