Customer Benefits Presentation
Customer Benefits Presentation
The attached presentation is designed to provide your customers with an overview of the benefits that your portal (TransVirtual) can provide them.
Using these resources
Minor Changes
You are free to download the attached file and make basic changes (add logos, contact details, website links etc) as required to suit your individual requirements. No approval is required from us for these changes but you assume all responsibility for the accuracy of the content. If you send us a copy of the finished file, we're happy to review it and provide any feedback if required.
Major Changes
Should you wish to make significant changes to the file, we request that you provide a copy of the final version (before distributing it) to us to ensure that the information contained in it is accurate. We respect your hard work and intellectual property and would never reuse or redistribute your work without your explicit permission. Our overriding motivation is to ensure that wherever possible, accurate and high quality information about TransVirtual and how it works is being published.
If you have any questions at all please contact us.
Related Articles
Consignment Creation Presentation
Consignment Creation Presentation The attached presentation is designed to provide your customers with an overview of how to create a consignment. There is a high level of customisation around this process so what works for one customer booking a ...
Customer Invoicing
Identifying Rating/Pricing Issues When using TransVirtual pricing etc from time to time you may experience an unexpected price or no pricing against a consignment. These will be flagged upon invoicing and highlighted in the invoice window and will ...
Customer Service Ticket EDI Export
Customer Service Ticket EDI Export In TransVirtual there is the ability to create Customer Service tickets against a consignment. The purpose of these tickets is to raise any issues to the the attention of your team so that they can be resolved. ...
Customer Service Tickets
Customer Service Tickets Customer Service Tickets are a vital function in TransVirtual, they are used for customers to raise issues with your staff; they can ask for assistance in relation to any consignments experiencing issues. This article will ...
Customer Levies/Surcharges
Customer Levies/Surcharges This section of TransVirtual allows users to have the ability to setup levies or surcharges such as Fuel levies etc. Found in Finance > Levies and Surcharges > Customer Levies/Surcharges. This requires that the Finance ...