Customer Payment via Credit Card

Customer Payment via Credit Card

Email Templates

To set the text and design of automated emails related to payments and top-ups, navigate to Reports > PDF/Excel Report Templates > System Email Template.

Customer

In the Finance Tab of the customer card, you can setup if the customer is to be prepaid and requires a balance to be available for them to send freight, or if they may just have invoice charged to their credit card when due.

Merchant Settings

To configure merchant settings, navigate to Configuration > General > Global Setup, then go to the Website Widgets page, find the Merchant Settings section, and enter your merchant facility details.

Prepaid

This feature allows customers to pay for freight prior to sending and is setup by making the customer card a Prepaid account.

Postpaid

Customers can also setup their invoices charged via Credit Card when their invoices fall due.


    • Related Articles

    • Customer Service Ticket EDI Export

      In Transvirtual there is the ability to create Customer Service tickets for a consignment. The purpose of these tickets is to raise any issues to the attention of your team so that they can be resolved. Transvirtual can export any created ticket ...
    • Card Files (Customer/Supplier)

      Customer Card 1. In Transvirtual web portal menu, click on Transport > Configuration and Setup > Card Files (Customers/Supplier/Staff), the Customers page will display as shown below. 2. On Customer card file screen, you can Add/Edit the Customer, ...
    • Card Files (Staff)

      Create a New Staff Card 1. To create a new staff card, in your Transvirtual web portal, go to Transport > Configuration and Setup > Card Files (Customers/Suppliers/Staff), click on Staff (Users) tab, the staff list will display as shown below. 2. On ...
    • Credit Cards

      Credit Cards 1. This article will describe how to add and enable the Credit Card(s) in transvirtual database. 2. To do it, go to Configuration > Transvirtual Account > Credit Cards, the credit card list page will display as shown below. How to Add a ...
    • Customer Invoicing

      Customer Invoicing Identifying Rating/Pricing Issues When using TransVirtual pricing etc from time to time you may experience an unexpected price or no pricing against a consignment. These will be flagged upon invoicing and highlighted in the invoice ...