Bulk Activities

Summary / Purpose

Use this article to perform bulk actions on multiple consignments at once, including scans, status changes, customer reassignments, and field updates.

Overview

The Bulk Activities page allows you to apply changes to multiple consignments in a single action.

Access: Transport → Administration → Bulk Activities

The page contains four tabs:

• Scans – Add scans to multiple consignments
• Status Changes – Change consignment status in bulk
• Customer Reassignment – Reassign consignments to a different customer
• Consignment Field Update – Update specific fields across multiple consignments

Bulk Activities Tabs

Scans

Use this tab to add scans to multiple consignments.

Steps:

1. Enter consignment numbers in the text field
   • One number per line
   • Remove any leading or trailing spaces

2. Configure scan settings:
   • Scan Type – Select the scan to apply

• Scan Location – Select where the scan is performed (required)

• Scan Tag – Add optional information to the scan (e.g., "AMFreight")
• Event Date Time – Set the timestamp for the scan (defaults to current time)

Note: In the above image, the Event Date Times would be the time stamp applied to the listed consignments.

• User Comment – Add a comment to all scans
• Create Scan Manifest – Toggle on to generate a list of scanned consignments

3. Click Save Scan Data
4. A green confirmation message appears if successful.

To view the scan activity, head to the consignment's History tab as shown below:

Status Changes

Use this tab to change the status of multiple consignments.

Steps:

1. Enter consignment numbers
   • One number per line
   • Remove any leading or trailing spaces
2. Select the new status from the dropdown

3. Change the event date/time using the calendar (optional)
4. Click Change All Status Now
5. A green confirmation message appears if successful.

Customer Reassignment

Use this tab to change the customer assigned to multiple consignments.

Steps:

1. Enter consignment numbers
   • One number per line
   • Remove any leading or trailing spaces

2. Select the new customer from the dropdown
3. Click Change All Customer Now

Important: For this to work, the list of consignments entered must all be for the same customer. If they belong to different customers, this message appears:

4. A green confirmation message appears if successful.

View the updated customer in the System Events section of the consignment's History tab:

Consignment Field Update

Use this tab to update specific fields across multiple consignments.

Steps:

1. Enter consignment numbers
   • One number per line
   • Remove any leading or trailing spaces

2. Select the field to update from the dropdown
3. Enter the new value in the Update Field To field
4. Click Update All Consignments Now
5. A green confirmation message appears if successful.

View the changes in the System Events section of the consignment's History tab:

Note: You can only update fields from the options available in the dropdown list.

Common Issues & Troubleshooting

Issue: Bulk action fails
Cause: Extra spaces before or after consignment numbers
Resolution:

• Remove all leading and trailing spaces from each consignment number
• Ensure one number per line

Issue: Customer reassignment fails
Cause: Listed consignments belong to different customers
Resolution:

• Group consignments by their current customer
• Process each group separately