Account Packages

Account Packages

Link Accounting Software to Transvirtual

SUMMARY / PURPOSE

Use this article to connect Transvirtual with third-party accounting software and export invoice data for accounting and reconciliation.

This guide explains how to connect supported accounting platforms, configure invoice exports, and link customer or agent records to the correct accounts.

OVERVIEW

The Account Packages feature integrates Transvirtual with external accounting systems. Once connected, invoices export automatically for financial processing.

Supported accounting platforms:

  • MYOB AccountRight (Cloud)
  • Xero
  • Reckon (Local Host or Reckon One)
  • QuickBooks

Use this when:

  • You need invoices to transfer to your accounting software
  • You want to map income and expense accounts
  • You need to reconcile customer or agent records

Do not use this when:

  • Using unsupported accounting platforms (e.g., MYOB Essentials, MYOB Business Pro/Lite)

BEFORE YOU BEGIN

Ensure the following prerequisites are met:

  • Admin access to your accounting software
  • Finance configuration permissions in Transvirtual
  • GL accounts exist in your accounting software

IMPORTANT

MYOB AccountRight Plus or Premier is required. MYOB Essentials and MYOB Business Pro/Lite are not supported.

STEP-BY-STEP INSTRUCTIONS

This is a 3-step process:

  1. Link Transvirtual to your accounting software
  2. Set up an EDI Export rule to send invoice data
  3. Link customer/agent cards to your accounting software


1. Create the account package

  1. Navigate to Finance → Configuration and Setup → 3rd Party Account Links
  2. Click New Account Package
  3. Enter a package name (e.g., "MYOB")
  4. Click Create

This integration allows for financial data to transfer to MYOB for accounting purposes and bank reconciliation.
Warning
You must have an MYOB AccountRight Plus/Premier account for this setup
MYOB Essentials or MYOB Business Pro/Lite are not support and can't be linked to Transvirtual.

2. Configure the package

  1. Click the newly created package
  2. Select MYOB from the Package Type dropdown
  3. Click Refresh MYOB Link
  4. Log in using an admin user account for your MYOB software
  5. Grant Transvirtual permission to transfer data

3. Create an offline admin user in MYOB

  1. Open MYOB software
  2. Navigate to Setup → User Access
 

      3. Click New User
      4. Create a username and password
      5. Deselect the checkbox to sign on with a my.MYOB account

AlertMake sure you de-select the checkbox (Step 2) below for the user to sign on with a my.MYOB account as this will need to be a login just to your company file.
      6. Assign Administrator access
      7. Click Save
Make sure the new user has been given Administrator access.


NOTE

The username and password created here will be entered into Transvirtual to access your company file.

4. Enter credentials in Transvirtual

  1. Return to Transvirtual
  2. Enter the username and password from Step 3


5. Map GL accounts
  1. Select Link Income Code – choose the GL account for customer invoices
  2. Select Link Expense Code – choose the GL account for supplier/agent invoices

6. Enable the package

  1. Toggle Enable Package to Yes
  2. Click Update
7. Set up the EDI export rule

Navigate to Finance → Export Invoices and configure the EDI rule. See related article: Invoice EDI Export.

This account package link provides an example for Xero, but to setup EDI rule for MYOB is exactly same, you would need to change your EDI rule name to reflect MYOB instead. 

1. Create the account package

  1. Navigate to Finance → Configuration and Setup → 3rd Party Account Links
  2. Click New Account Package
  3. Enter a package name (e.g., "Xero")
  4. Click Create
    

NOTE

The package will be disabled (highlighted orange) until setup is complete.

2. Configure the package

  1. Click the newly created package
  2. Select Xero from the Package Type dropdown
  3. Click Refresh XERO Link
  4. Log in using an admin user account for Xero
  5. Grant Transvirtual permission to transfer data


3. Map GL accounts

  1. Select Link Income Code – choose the GL account for customer invoices
  2. Select Link Expense Code – choose the GL account for supplier/agent invoices

4. Enable the package

  1. Toggle Enable Package to Yes
  2. Click Update

5. Set up the EDI export rule

Navigate to Finance → Export Invoices and configure the EDI rule. See related article: Invoice EDI Export.

IMPORTANT

Xero does not accept future-dated invoices.


Local Host

  • Requires Zed Axis installed on your FTP server: https://www.zed-systems.com/axis-buy.html
  • Requires Reckon hosted on your local server (not cloud)
  • Contact Transvirtual support for setup assistance
  • Requires configuration by Zed Axis or a third party

Reckon One

This integration is new. Email support@transvirtual.com to request instructions.


1. Create the account package

  1. Navigate to Finance → Configuration and Setup → 3rd Party Account Links
  2. Click New Account Package
  3. Enter a package name (e.g., "QuickBooks")
  4. Click Create

2. Configure the package

  1. Click the newly created package
  2. Select QuickBooks from the Package Type dropdown
  3. Click Refresh Intuit Link
 


      4. Log in using your QuickBooks credentials
      5. Click Sign In
      6. Click Connect on the confirmation screen


3. Map GL accounts

  1. Link your Sales, Expense, Income, and Expense codes as required
  2. Confirm Intuit Link displays "Link complete"
 

4. Set up the EDI export rule

Navigate to Finance → Export Invoices and configure the EDI rule. See related article: Invoice EDI Export.

5. Configure description row override (optional)

See Extra Information section below.


Step 2: Set Up Invoice EDI Export Rule

Once your account package is linked, configure an EDI export rule to send invoice data to your accounting software.

See related article: Invoice EDI Export


Link individual customer or agent records so invoices appear correctly in your accounting software.

1. Open the card file

  1. Navigate to Transport → Configuration and Setup → Card Files
  2. Select the Customer, Agent, or Supplier tab
  3. Double-click the card file to open


2. Link to account package

  1. Click the Finance tab
  2. In the Accounts System Links section, click Link
  3. Select the corresponding customer or agent name from your accounting software
  4. Click Save

EXTRA INFORMATION

Customize Invoice Description Rows

You can modify the invoice description sent to your accounting software.

1. Access the setting

Click the helper icon next to Description Row Override on the Account Package settings page.

 

2. Enter custom fields

Enter the fields required and any free text. Example: Consignment: {ConsignmentNumber}

 


3. Result

Invoices will appear in your accounting software with separate lines per consignment, using your custom description format.


This same concept (splitting up consignments uniquely per line) also works with MYOB, and below is what it would look like if done to MYOB:



Multiple Company Files/Organisations

MYOB and Xero support multiple company files or organisations within one account. Transvirtual can connect to multiple files.

1. Create separate account packages

Create one account package in Transvirtual for each company file or organisation.

2. Link each package


 

For each account package:

  1. Click Refresh Xero Link (or equivalent)
  2. Select the organisation that applies to that package

3. Assign customers/agents

Attach customers or agents to the correct account package via the Finance tab on their card file.



Each account package should have a unique selection. Once done, you then have the ability to attach customers/agents to a code across all available account package company files/organisations. 

COMMON ISSUES & TROUBLESHOOTING

Issue: Invoices are not appearing in the accounting software
Cause: Invoice EDI export rule is not configured or enabled
Resolution:

  • Confirm an Invoice EDI Export rule is set up and active for the account package

Issue: Unable to link Transvirtual to the accounting platform
Cause: Incorrect account type, missing admin permissions, or expired login session
Resolution:

  • Verify the accounting platform is supported
  • Log in using an admin account
  • Refresh the link if the session expired

Issue: Income or expense codes are missing
Cause: GL accounts are not configured or not available in the accounting system
Resolution:

  • Confirm GL accounts exist in the accounting software
  • Refresh the account link in Transvirtual

Issue: Invoices export with incorrect customer or agent details
Cause: Customer/agent cards are not linked to the accounts package
Resolution:

  • Link the customer or agent card to the correct account via the Finance tab

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