Knowledge Base
TransVirtual
Documentation for the unrestricted enterprise version of TransVirtualWarehouse (Coming Soon)
Documentation for the Warehouse extension to TransVirtual EnterpriseTransVirtual Express
TransVirtual Express
Recent Articles
Troubleshooting Email issues
There may be times when either your customers or you/your staff don't receive emails sent to you by EDI Export rules setup in your account. This article will detail how you can identify any potential issues with receiving emails as well as what can ...ISO 27001:2013 ISMS Overview
So you have heard about our ISO27001 certification, but you are not really sure what it means? The 30 second overview: Certification requires us to have a robust and wide ranging Information Security Management System (ISMS) in place to: ...Finance Process
Finance Process The finance process for the WMS module within TransVirtual is very easy to follow and can vary depending on the way your business operates. In this article we will cover the recommended process, as well as how the features work within ...ISO 27001:2013 Certificate of Approval
The TransVirtual platform is proudly build and maintained by Rapid Teks Pty Ltd. Attached below is a copy of our Certificate of Approval which can be independently verified via https://register.jas-anz.org/certified-organisationsaPhotos and Images EDI Import
In TransVirtual there is the ability to import photos and images and attach them to relevant consignments. This is done by creating EDI (Electronic Data Interchange) Import rules in your account that can accept information via Email, FTP or Manual ...
Popular Articles
User Journeys
What type of business are you? You might be a combination of a few, or even do everything. There are a range of different ways to use and interact with TransVirtual and some common examples are displayed below. Identifying the one closest to your ...Pickup Allocation
The Pickup Allocation screen allows the pickup controller/staff member to see unassigned pickups and allocate them to a driver or agent. You can also see assigned pickups but the primary function of the pickup allocation screen is to assist with ...TransVirtual Simple CSV Import V1.0
This simple CSV import is designed for customers sending simple consignment data, Sender, Receiver and Item information, but using the consignment numbers for the respective account. There are 2 files attached to this article, they are as follows; ...SubConsignments
Sub Consignments This must be enabled in the global Settings to work. Please go to Settings > Global Setup > Device Settings and toggle Allow Subdockets to enabled Users using the updated 2022 menu should go to Configuration > General > Global Setup ...Service Levels
Service Levels Service Levels play a crucial role in TransVirtual as they are used to determine what type of freight a consignment falls under and are therefore very important in pricing a consignment. A list of the Service Levels in your account can ...