Knowledge Base
Transport (TMS)
The latest documentation for the Transvirtual Transport Management System (TMS)Warehousing (WMS)
Documentation for the Warehouse extension to Transvirtual Transport Management System (TMS)Webinars
Monthly Ask Me Anything webinarsFeedback
How did we do? Feedback on any of the services we provide is always welcome.Transport (TMS pre 2022)
Have you checked the newer knowledge base first? This one contains older (but still relevant) documentation for the Transvirtual Transport Management System (TMS)
Recent Articles
Implementation Readiness Pack
? Readiness Pack Welcome! While we prepare for your first implementation meeting, here are a few steps you can take to get a head start. ? Step 1: Prepare Your Data ? What to do: Identify key data sources Review our data import templates Clean and ...API - ShipEngine
Transvirtual integrates with ShipEngine to generate shipping labels and manage shipping-related errors. This article helps to know about how to Map the Rates, Consignment Creation, Cancel a Consignment and Track a Consignment via ShipEngine API ...Account Package - Reckon
This article provides a step-by-step guide to help you understand how the Reckon Account Package works within the system, and how to properly set it up for your customer/agent accounts. When you choose Reckon as your account package, the system ...Customer Integrations - Shopify
This article will help you to integrate Shopify with Transvirtual. This setup helps you to create consignment in the Transvirtual database, as well as enabling you to print the packaging label and track the order. Pre-Requisite Before integrating ...Customer Storage Rates
Storage rates provide you the ability to charge customers for the storage of their stock within your warehouse, these storage charges initially need to have the correct settings selected prior to applying any rates. These settings can be adjusted on ...
Popular Articles
User Journeys
What type of business are you? You might be a combination of a few, or even do everything. There are a range of different ways to use and interact with TransVirtual and some common examples are displayed below. Identifying the one closest to your ...Delivery
Delivery This article will describe how to perform a basic delivery within the TransVirtual mobile application. From the main page, after loading your consignment(s)/item(s), tap on the delivery button This will present all the consignments loaded ...Consignment Creation
Creating Consignments The below will describe how to create consignments In the TransVirtual Web Portal, Select the following: Home > Consignment Actions > Create Consignments This will open a window that allows you to enter details of your new ...Pickup Allocation
The Pickup Allocation screen allows the pickup controller/staff member to see unassigned pickups and allocate them to a driver or agent. You can also see assigned pickups but the primary function of the pickup allocation screen is to assist with ...SubConsignments
Sub Consignments This must be enabled in the global Settings to work. Please go to Settings > Global Setup > Device Settings and toggle Allow Subdockets to enabled Users using the updated 2022 menu should go to Configuration > General > Global Setup ...