Recent Articles
Card Files (Customer)
1. In Transvirtual web portal menu, go to Setup > Card files > Customers, the Customers page will display as shown below. 2. On Customers card files, you can Add/Edit the Customer, Import/Export the customers. Add a New Customer 1. To add a new ...
Address List
The address list contains a list of all the addresses of the senders and receivers from your consignments. Addresses can be added to the list through various methods as below: Manually Added: You can manually add addresses while on the Address List ...
Tax Rates
In TransVirtual there is the ability to create custom tax rates, if required. Typically, the tax rate in Australia is defined as GST (Goods and Services Tax) and is usually a 10% tax applied to most goods or services. This article will detail, how to ...
Public Holidays
This page in Transvirtual, lists any upcoming Public Holidays and what dates they are to occur. The main purpose of this page is to assist with pricing and expected delivery dates of consignments. To see public holidays page, go to Setup > ...
Zone Directory
Zone Directory Zone directory, provide you a way to define areas, regions or locations used by features throughout in the Transvirtual. By default, you will have two zones setup on your account initially as describe below. Headports. ...
Popular Articles
User Journeys
What type of business are you? You might be a combination of a few, or even do everything. There are a range of different ways to use and interact with TransVirtual and some common examples are displayed below. Identifying the one closest to your ...
Pickup Allocation
The Pickup Allocation screen allows the pickup controller/staff member to see unassigned pickups and allocate them to a driver or agent. You can also see assigned pickups but the primary function of the pickup allocation screen is to assist with ...
Delivery
Delivery This article will describe how to perform a basic delivery within the TransVirtual mobile application. From the main page, after loading your consignment(s)/item(s), tap on the delivery button This will present all the consignments loaded ...
TransVirtual Simple CSV Import V1.0
This simple CSV import is designed for customers sending simple consignment data, Sender, Receiver and Item information, but using the consignment numbers for the respective account. There are 2 files attached to this article, they are as follows; ...
Consignment Creation
Creating Consignments The below will describe how to create consignments In the TransVirtual Web Portal, Select the following: Home > Consignment Actions > Create Consignments This will open a window that allows you to enter details of your new ...
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