Recent Articles
Additional Services
Additional Services Transvirtual allows users to setup Additional Charges which are extra costs attached to consignments for things like Hand Unloads, Tail Lifts, Out of Area, etc. To setup additional charge, go to Finance > Configuration and Setup > ...
Chat - Mobile App
In Transvirtual, the Chat feature on the mobile app allows users to send real-time messages and communicate through text. It supports both one-on-one conversations and group chats, providing instant communication between users. This chat feature is ...
Equipment Transaction - Export
In Transvirtual there is the ability to setup Equipment Transactions EDI (Electronic Data Interchange) Export Rules that can send out Equipment Transaction information to a location, via FTP, Email, etc. This article will detail how to setup a common ...
Unknown Scans - Export
In Transvirtual, there is the ability to create an export rule for unknown scans. This rule sends out an update information about a consignment, to a location via FTP, Email, SMS etc. This page can be found under Import/Export > Data Export > Unknown ...
BI (Business Intelligence) Database
BI Reporting When you need the ultimate level of flexibility and customisation with your reporting to drive your analysis and effective decision making processes, a BI reporting option is the stand out choice. What do you get? Your own private read ...
Popular Articles
User Journeys
What type of business are you? You might be a combination of a few, or even do everything. There are a range of different ways to use and interact with TransVirtual and some common examples are displayed below. Identifying the one closest to your ...
Delivery
Delivery This article will describe how to perform a basic delivery within the TransVirtual mobile application. From the main page, after loading your consignment(s)/item(s), tap on the delivery button This will present all the consignments loaded ...
Consignment Creation
Creating Consignments The below will describe how to create consignments In the TransVirtual Web Portal, Select the following: Home > Consignment Actions > Create Consignments This will open a window that allows you to enter details of your new ...
Pickup Allocation
The Pickup Allocation screen allows the pickup controller/staff member to see unassigned pickups and allocate them to a driver or agent. You can also see assigned pickups but the primary function of the pickup allocation screen is to assist with ...
TransVirtual Simple CSV Import V1.0
This simple CSV import is designed for customers sending simple consignment data, Sender, Receiver and Item information, but using the consignment numbers for the respective account. There are 2 files attached to this article, they are as follows; ...